外資系フットウェアブランド/EC Operation Manager

職務内容

■MAIN RESPONSIBILITIES
・Oversee day to day operations and seek improvement opportunities
・Track orders, payment transactions and shipping request information
・Handle escalations from customer service team
・Validate sales data and prepare reports
・Execute new e-commerce channels and marketing programs
・Coordinate with IT and development team on system deployments

応募条件

■JOB REQUIREMENTS
・Working knowledge of eCommerce & Supply Chain KPIs and how to influence optimization
・Ability to prioritize and manage multiple responsibilities with attention to detail
・Demonstrated project management skills with a focus on executional excellence
・Proven experience in both eCommerce operations and fulfillment; Ability to manage multiple projects independently
・Strong prioritization skills: able to shift focus to urgent issues while not falling behind on other duties

■EDUCATION AND EXPERIENCE
・8+ years of experience in e-commerce marketing.
・Bachelor’s degree
・Fluent in Japanese and English